Lifetime Guarantee & Order Protection

• What’s Covered: If you added our Lifetime Warranty / Order Insurance and your item fails during its production lifecycle, we’ll replace the product (item cost only; shipping fees aren’t included).

• What’s Not Covered: Misuse, normal wear and tear, and discontinued products void this protection.

• “Lifetime” Defined: Coverage lasts only while the item remains in production.

• Policy Changes: We may cancel this coverage at any time without notice.

How to File a Claim

1. Snap a clear photo or record a short video of the issue.

2. Visit our Contact Form page and select Lifetime Warranty as the category.

3. Upload your photo or video and submit your request.

If your replacement is approved, we’ll let you know within 48 hours.

Looking For Further Assistance?

If you require further assistance, submit a ticket here. We will respond within 48 hours.